77fe's Privacy Policy — Your Data, Our Responsibility
How your personal information is collected, stored, and kept secure — 77fe's complete privacy policy is explained in detail here.
Important: This privacy policy applies to all users of 77fe's services. Please read this policy carefully before using the service. By using the platform, you will be considered to have fully accepted the terms of this policy.
1. Introduction
77fe is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our users. In this privacy policy, we explain how your personal information is collected, why it is collected, how it is used, and how it is kept secure.
We believe that transparency and accountability are the foundation of a reliable platform. At 77fe, every transaction and piece of information is protected by SSL encryption technology. This policy assures you that your personal information will never be used for any unwanted or unauthorized purpose.
This policy applies only to the 77fe website and its associated digital services. We have no control over third-party websites or services and are not responsible for them.
2. What Types of Data We Collect
77fe collects only the information necessary to provide its services. The following types of data may be collected in our system:
2.1 Identity & Contact Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address and country
- National ID or passport number (where applicable)
2.2 Financial & Transaction Information
- bKash, Nagad, Rocket, or Upay account numbers (for payment processing)
- Transaction history — records of deposits and withdrawals
- Wallet balance and bonus history
2.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system information
- Session data and login timestamps
- Data collected through cookies and similar tracking technologies
2.4 Gaming Activity Information
- Play history and betting records
- Preferred game categories
- Session duration and frequency
- Bonus claim and usage information
3. Methods of Data Collection
77fe collects data through various methods. Each method is carried out for a specific purpose and follows the highest security standards.
3.1 Directly Provided Information
Information you provide directly during account registration, filling out login forms, payment processing, and when contacting customer support is collected.
3.2 Automatically Collected Information
When you browse or play games on the 77fe platform, certain technical information is collected automatically. This includes your device information, IP address, browser information, and a log of your activity on the platform.
3.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, a limited amount of information may sometimes be obtained from trusted third-party service providers.
4. Purposes of Data Use
77fe uses the data it collects only for the following legitimate purposes:
- Account management: To create, verify, and keep your account secure.
- Service delivery: To properly provide gaming services, bonuses, and promotional offers.
- Payment processing: To securely complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
- Customer support: To make support provided through live chat or email more effective.
- Security & fraud prevention: To detect unauthorized use of accounts and suspicious activity.
- Responsible gaming: To monitor players' gaming behavior and take precautionary steps when needed.
- Legal compliance: To ensure adherence to applicable laws and regulations.
- Service improvement: To continuously improve the user experience and the quality of the platform.
What we do not do: 77fe never sells your personal information to advertisers or any other commercial entity. Your information is used only for the limited purposes stated above.
5. Cookies and Tracking Technologies
The 77fe website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the platform functions correctly.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To understand how users are using the platform — not personally identifiable.
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may cause some key platform features to stop working correctly.
6. Policy on Sharing Data with Third Parties
77fe may share your personal information with third parties only in very limited and specific circumstances. These cases are clearly stated below:
6.1 Payment Processors
Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay.
6.2 Game Providers
Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, and Ezugi may receive limited information for the proper operation of games.
6.3 Legal Obligations
If disclosure of information is required by a court order, a request from an investigating authority, or any other valid legal obligation, 77fe is required to comply.
6.4 Security Partners
Limited information may be shared as needed with cybersecurity firms specializing in the prevention of fraud, money laundering, or other illegal activity.
A clear commitment: Outside of the reasons stated above, 77fe does not transfer your personal information to any third party under any other circumstance. We never sell or exchange data.
7. Data Storage & Security Measures
77fe follows industry-standard technical and administrative measures to protect your information.
7.1 Encryption Technology
Every connection on our platform is protected by SSL/TLS encryption technology. This means that all data exchanged between your browser and our servers remains encrypted and cannot be read from outside.
7.2 Access Controls
Access to your information is strictly controlled. Only authorized and trained staff may view information where necessary.
7.3 Data Retention Period
Information for active accounts is retained for the duration of the account. After an account is closed, information may be retained for a defined period in consideration of legal obligations and the possibility of dispute resolution. Financial transaction records are kept in accordance with applicable regulations.
7.4 Response to a Security Breach
In the event of a security breach, 77fe will notify affected users as quickly as possible and take the necessary steps to mitigate the harm.
8. Your Rights
As a user of 77fe, you have the following rights over your own information:
- Right to access: You may request to see what information we hold about you.
- Right to rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Right to erasure: In certain circumstances you may request that your personal information be deleted, though this may not be fully possible where legal obligations exist.
- Right to restrict processing: In certain cases you may request that the processing of your information be limited.
- Right to data portability: You may request to receive your information in a structured, commonly used, machine-readable format.
- Right to object: You may object to certain uses of your information.
If you wish to exercise these rights, please contact our customer support team. We will endeavor to respond to your request within 30 days.
9. Protection of Minors
77fe provides services only to individuals aged 21 or older. We do not knowingly collect or process the information of any minor.
An age verification process is in place at registration, and if evidence is found that an account holder is under 21, that account will be closed immediately and all associated information will be deleted.
If you believe that a minor has created an account on 77fe, please notify us immediately.
10. Changes to the Privacy Policy
77fe may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- By sending a notification to your registered email address.
- Through a temporary notice displayed when you visit the website.
- By updating the date shown at the top of this page.
If you continue using the platform after a revised policy has been published, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
11. Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact the 77fe customer support team:
Customer Support
Our support team is available 24 hours a day, 7 days a week.
We will respond to requests regarding your rights within 30 days of receipt.